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Corporate Accounts

Florida Executive Ground Transportation

Brickell · Las Olas · Palm Beach · Westshore · Downtown Orlando · Southbank

Account-based corporate car service for Florida companies that treat ground transportation as a managed operating expense. Single monthly invoice with cost-center and matter-number tagging, a dedicated account manager for every account, priority dispatch during high-demand windows, and an NDA signed by every assigned chauffeur. Sedan, SUV, and Mercedes-Benz Sprinter — all with Wi-Fi, chargers, and quiet cabins.

  • NDA on every assigned chauffeur
  • Single monthly invoice, matter-number tags
  • Priority dispatch, confirmed in 30 min
  • Dedicated account manager, direct line

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Corporate executive entering luxury chauffeur vehicle in Florida financial district

What corporate ground transportation actually means in Florida

Corporate ground transportation is an account-based car service where a company — a law firm, a hedge fund, a public company's regional office, a PE fund — maintains a standing relationship with a single provider. Rides are booked through a dedicated account manager or an online portal, billed against a single monthly invoice with cost-center or matter-number tags, and dispatched with priority over retail bookings. The company gets one contact, one invoice, one set of vehicles, and one NDA covering every ride.

In Florida, corporate demand concentrates around five travel patterns: the daily executive commute (Coral Gables to Brickell, Jupiter to Palm Beach, Davis Islands to Tampa Westshore, Winter Park to Downtown Orlando), the investor roadshow (a single-day loop from Miami Beach through Brickell, Palm Beach, Boca Raton, and back to FLL — or a multi-day itinerary touching Miami, Tampa, and Orlando), deposition and courthouse travel for litigation teams, board and shareholder meeting logistics at venues like The Breakers and Four Seasons Palm Beach, and visiting-executive airport transfers through MIA, FLL, PBI, TPA, MCO, and JAX with flight tracking and meet-and-greet at baggage claim.

The account model eliminates the per-ride friction that makes rideshare reimbursement expensive to manage: no individual credit-card charges, no expense reports, no surge pricing during Art Basel or the Fort Lauderdale Boat Show, no driver-rating anxiety. A managing partner at a Brickell law firm and an office manager at a Tampa Westshore corporate campus deal with the same account manager, the same invoice format, and the same dispatch protocols. Vehicles are Luxury Sedans (Mercedes-Benz E-Class / BMW 5 Series), Executive SUVs (Cadillac Escalade / Lincoln Navigator), and Mercedes-Benz Sprinter Executives — all with Wi-Fi, phone chargers, bottled water, and tinted rear glass.

Confidentiality is built into the account structure. Every chauffeur assigned to a corporate account signs an NDA at assignment. Ride records are stored in an access-controlled database. For publicly traded companies, law firms handling pre-announcement M&A work, and financial services firms under regulatory review, records can be retained or purged on the client's schedule. The chauffeur's default mode is professional silence unless the passenger initiates conversation.

Who uses corporate ground transportation in Florida

The account model is designed for organizations where ground transportation is a recurring operational cost, not an occasional convenience.

Brickell PE and Family Offices

Private equity firms, family offices, and wealth managers on Brickell Avenue and SE 1st Street who need standing morning commutes from Coral Gables, Coconut Grove, and Key Biscayne, plus investor roadshow vehicles on same-day notice. Accounts are billed monthly with cost-center tags that map to fund-level expense allocation.

Miami and Fort Lauderdale Law Firms

Firms handling Southern District of Florida federal litigation, Broward County depositions, and Palm Beach County hearings. Chauffeurs sign NDAs, rides tag to matter numbers for client pass-through billing, and dispatch builds buffer into schedules for courthouse security screening at the Wilkie D. Ferguson federal courthouse and the Miami-Dade County Courthouse on Flagler Street.

Palm Beach Hedge Funds and Asset Managers

Funds on Worth Avenue and Royal Palm Way in Palm Beach, and along the PGA Boulevard corridor in Palm Beach Gardens. Daily commutes from Jupiter, Tequesta, and Wellington to Palm Beach offices, plus PBI airport transfers when LPs and analysts fly in. The NDA and silence default are baseline expectations.

Tampa Westshore and Downtown Corporate

Corporate campuses along Cypress Street, Boy Scout Boulevard, and the Westshore business district. Daily commutes from Davis Islands, South Tampa, and Bayshore Boulevard to Westshore offices, plus TPA airport transfers for visiting executives. Dispatch knows the tower-specific visitor lots and loading-zone protocols.

Orlando Convention and Tech Executives

Convention-week executive travel during IAAPA, medical conferences, and tech summits at the Orange County Convention Center. Corporate office commutes from Winter Park and Lake Nona to Downtown Orlando. MCO airport transfers for visiting C-suite when the convention hotel shuttle is not appropriate for the meeting.

Jacksonville First Coast Corporate

Corporate offices on Jacksonville Southbank and Downtown along the St. Johns River. JAX airport transfers, courthouse appearances at the Middle District of Florida federal court on North Hogan Street, and corporate retreats at Amelia Island. Accounts cover the Ponte Vedra and St. Augustine corridors.

Real Estate Developers and REIT Teams

Site visits across multiple Florida markets in a single day — a Brickell tower site, a Wynwood development, a Broward County parcel, a Palm Beach County approval hearing. The chauffeur stays with the team for the full day, handles loading zones at construction sites and municipal buildings, and coordinates the return to MIA or FLL.

Medical, Pharma, and Visiting Physician Transfers

Pharmaceutical companies and hospital systems coordinating visiting-physician transfers from MIA, TPA, or MCO to medical campuses at Lake Nona Medical City, Jackson Memorial in Miami, Tampa General Hospital, and Mayo Clinic in Jacksonville. Accounts carry anonymized passenger codes when required by compliance.

How a corporate account works — from onboarding to quarterly review

Five steps to a fully operational corporate car service account. Most accounts are live within one business day.

  1. 1

    Onboarding Call

    A 20–30 minute call captures travel volume, the executives and assistants authorized to book, billing structure (single invoice, per-department, or per-matter), cost-center codes, preferred vehicle classes by executive, and standing pickup times for recurring daily commutes.

  2. 2

    Account Setup

    The account manager configures the booking portal, sends credentials and a direct phone/email line to every authorized booker, sets up cost-center and matter-number fields, and enters any standing rides (e.g., 7:15 AM Coral Gables to Brickell, Monday through Friday).

  3. 3

    First Ride

    First rides can run the same day onboarding completes. The account manager confirms the chauffeur assignment, vehicle class, and pickup protocol. The chauffeur arrives five minutes early, texts on arrival, and handles door and luggage.

  4. 4

    Monthly Invoice

    On the first business day of the month, the account receives a single invoice covering every ride from the prior month. Each line carries date, time, pickup and drop-off, passenger name or code, vehicle class, and cost-center or matter-number tag.

  5. 5

    Quarterly Review

    The account manager reviews on-time performance metrics, ride volume trends, cost-center breakdowns, and any operational notes with the account holder. Volume-based pricing adjustments and standing-ride changes are captured here.

What every corporate account includes

These ten operational features are standard on every corporate account — no tiers, no add-on fees.

Dedicated Account Manager

A single contact who learns the executives, preferred vehicle classes, standing pickup times, and billing preferences. Reachable by phone, email, and text during business hours with an after-hours escalation line for travel-day emergencies.

Single Monthly Invoice

All rides across the account consolidate to one invoice on the first business day of the month. Each line carries date, time, pickup, drop-off, passenger, vehicle class, and cost-center or matter-number tag. Net-30 standard; net-15 and net-45 available.

Priority Dispatch

Account bookings are confirmed ahead of retail requests during peak windows — Art Basel, eMerge Americas, the Fort Lauderdale Boat Show, Daytona race weekends, Orlando convention weeks, and PGA events. Same-day requests confirmed within 30 minutes during business hours.

NDA on Every Chauffeur

Chauffeurs assigned to corporate accounts sign a non-disclosure agreement at assignment. Ride records are access-controlled and not shared outside dispatch. Retention or purge schedules can be set by the client for sensitive matters.

Wi-Fi Sedans and SUVs

Corporate vehicles run mobile Wi-Fi, USB-C and Lightning chargers, bottled water, and tinted rear glass. The backseat is a working surface for a twenty-minute Brickell-to-MIA ride or a two-hour Miami-to-Palm-Beach investor loop. Climate preset on request.

Business-Attire Chauffeurs

Dark suits, professional grooming, door handling, and silence as the default. Chauffeurs know the loading zones at Brickell office towers, the garage entrances at Las Olas, and the valet protocols at The Breakers, The Setai, and Four Seasons Palm Beach.

Multi-City Coordination

One account covers every city in the service area. A single booking request handles a Monday in Miami, Tuesday in Tampa, Wednesday in Orlando, Thursday in Jacksonville itinerary. One account manager, one invoice, consistent vehicle quality.

Authorized Booker Model

Accounts can name unlimited authorized bookers: executives, assistants, office managers, travel coordinators. Permissions can be scoped (assistant A books only for executive X) or open (office manager books for anyone). All bookers use the same channels.

On-Time Performance Tracking

Dispatch logs pickup time versus scheduled time for every ride. On-time metrics are calculated per account and reviewed during quarterly account reviews. Standing daily pickups — a Brickell partner from Coral Gables at 7:15 AM — make on-time performance highly visible.

After-Hours Escalation Line

A dedicated after-hours number for travel-day emergencies. A 10 PM LATAM arrival at MIA, a 5 AM departure from Jupiter, a cancelled flight during a multi-city roadshow — the escalation line dispatches a replacement or adjusts the itinerary.

Five corporate travel patterns we handle daily across Florida

Corporate accounts typically book one or more of these five patterns. Each is dispatched with pattern-specific protocols.

Daily executive commute

The most common corporate booking. A standing ride at the same time each weekday morning with an evening return. The chauffeur arrives five minutes early, waits in the designated visitor space, and texts on arrival. Dispatch tracks on-time performance per commute route.

Coral Gables to Brickell: Via US-1 or I-95, roughly 10–15 minutes absent construction. The Alhambra and Ponce corridor to Brickell Avenue. Jupiter to Palm Beach: Via I-95 or US-1, 20–30 minutes. PGA Boulevard to Worth Avenue. Davis Islands to Westshore: Via Bayshore Boulevard and Gandy, 15 minutes. South Tampa residential to Cypress Street corporate. Winter Park to Downtown Orlando: Via I-4 or surface streets, 15 minutes. Park Avenue to Orange Avenue.

Investor roadshow across multiple cities

The highest-value corporate pattern. A full-day or multi-day loop through Florida's investment corridors with the same chauffeur and vehicle for the entire day. Cold water, coffee, and phone chargers stay in the vehicle. The chauffeur positions at loading zones that avoid walking through parking decks.

Sample single-day itinerary: 8:00 AM pickup at The Setai, Miami Beach. 8:30 arrival at a Brickell Avenue family office. 10:00 departure via I-95 north toward Palm Beach. 11:30 meeting at a Worth Avenue fund office. 1:00 PM lunch at The Breakers. 2:30 departure for Boca Raton via I-95. 3:30 meeting at a Mizner Park office on Plaza Real. 5:00 departure for Fort Lauderdale. 5:45 drop-off at FLL for an evening flight. One chauffeur, one vehicle, one invoice line.

Multi-day roadshows spanning Miami, Tampa, and Orlando use a single chauffeur when drive distances permit (Miami to Palm Beach, Boca to Fort Lauderdale). When the jump is cross-state (Miami to Tampa, Tampa to Orlando), dispatch coordinates a vehicle handoff — the account manager handles both segments with a single booking request.

Deposition and courthouse travel

Pickup is typically at the firm's office with a return to the same location or an onward leg to MIA, FLL, or JAX. Dispatch builds enough buffer into the route to account for courthouse security screening. Billing tags to the matter number so the firm can pass through costs on client invoices.

Miami-Dade County Courthouse: 73 W. Flagler Street. Drop-off on the Flagler Street side, security screening at ground level. Broward County Courthouse: 201 SE 6th Street, Fort Lauderdale. Drop-off on SE 6th with a covered walkway. Palm Beach County Courthouse: 205 N. Dixie Highway, West Palm Beach. Southern District federal (Miami): Wilkie D. Ferguson U.S. Courthouse, 400 N. Miami Avenue. Security queue can extend 20 minutes during high-volume dockets. Middle District federal (Orlando): George C. Young U.S. Courthouse, 401 W. Central Boulevard. Middle District federal (Tampa): Sam M. Gibbons U.S. Courthouse, 801 N. Florida Avenue.

Board and shareholder meeting logistics

Board meetings at Florida destination venues require multi-vehicle coordination: airport pickups for out-of-state directors, transfers from hotels to the meeting venue, and return airport runs across multiple departure times. The account manager builds a vehicle-and-chauffeur matrix for the full event.

Common board meeting venues handled regularly: The Breakers in Palm Beach, Four Seasons Resort Palm Beach, JW Marriott Miami Turnberry Resort in Aventura, Fontainebleau Miami Beach, The Ritz-Carlton Amelia Island, The Don CeSar in St. Pete Beach, and the Waldorf Astoria Orlando. Each venue has a known staging protocol — The Breakers uses a valet loop at the main entrance; Amelia Island has a car-service staging lane on the resort drive. Chauffeurs familiar with the venue are assigned by default.

Visiting-executive airport transfers

When an LP, an analyst, a client, or a board member flies into Florida, the hosting company books the airport transfer on its corporate account. The visiting executive receives a confirmation SMS with the chauffeur name, phone number, and vehicle plate at wheels-down. Meet-and-greet inside baggage claim with a name board.

MIA: Meet at the carousel inside the assigned terminal. International arrivals past customs exit on the lower level. FLL: Name-board meet at Terminal 1, 2, 3, or 4 baggage claim. PBI: Inside baggage claim at the single terminal. TPA: Red-side or blue-side baggage claim. MCO: Terminal A, B, or C arrivals level. JAX: Lower-level baggage claim. Flight tracking adjusts automatically for delays at no extra charge. Sixty minutes of complimentary wait on international arrivals, thirty on domestic.

Florida business districts we serve

Corporate accounts concentrate in these districts. Chauffeurs assigned to each district know the building entrances, loading-zone protocols, and commute corridors.

Brickell / Downtown Miami

Corporate use case
Daily executive commutes, MIA airport transfers, investor meetings at family offices and PE firms along Brickell Avenue and SE 1st Street.
Loading zones and staging
Most towers use valet-only or controlled-access entrances. Chauffeurs know the visitor-vehicle lane at 1450 Brickell, Brickell World Plaza, and 701 Brickell.
Key corridors
Coral Gables via US-1 (10 min), MIA via 836/I-95 (10–18 min), Miami Beach via Julia Tuttle (15–20 min), Palm Beach via I-95 (65–80 min).

Coral Gables

Corporate use case
Morning pickups for Brickell-bound executives, law firm and bank office travel, Coral Gables executive residences to MIA.
Loading zones and staging
Alhambra Towers and Ponce corridor buildings have dedicated visitor drop-off loops. Coral Way and Miracle Mile have metered street loading.
Key corridors
Brickell via US-1 (10 min), MIA via Le Jeune Road (8–12 min), Coconut Grove (5 min).

Las Olas / Downtown Fort Lauderdale

Corporate use case
Law firm travel to Broward County Courthouse, corporate office pickups on Las Olas Boulevard and SE 1st Avenue, FLL airport transfers.
Loading zones and staging
Las Olas has street-side loading on SE 1st Avenue and along the boulevard. The Broward County Courthouse has a ground-level drop-off on SE 6th Street.
Key corridors
FLL (10–15 min), Port Everglades (10 min), Boca Raton via I-95 (25–35 min), Miami via I-95 (30–45 min).

Palm Beach / Worth Avenue

Corporate use case
Hedge fund and family office meetings on Worth Avenue, investor roadshow stops, board meetings at The Breakers, PBI airport transfers.
Loading zones and staging
Worth Avenue has limited street parking; chauffeurs use the town-approved commercial loading zones on Peruvian Avenue and Chilean Avenue. The Breakers has valet staging at the main entrance.
Key corridors
PBI (10–15 min), Jupiter via US-1/I-95 (20–30 min), Boca Raton via I-95 (30–40 min), Brickell via I-95 (65–80 min).

Boca Raton / Mizner Park

Corporate use case
Corporate office travel along Federal Highway and Glades Road, roadshow stops at Mizner Park offices, FLL and PBI airport transfers.
Loading zones and staging
Mizner Park has a central drop-off loop on Plaza Real. Office buildings on Glades Road near I-95 have visitor lots with short walks to lobbies.
Key corridors
FLL (25–35 min), PBI (30–40 min), Las Olas via I-95 (25 min), Palm Beach via I-95 (30 min).

Tampa Westshore / Downtown Tampa

Corporate use case
Daily commutes from South Tampa and Davis Islands to Westshore business district, TPA airport transfers, visiting-executive pickups.
Loading zones and staging
Westshore towers off Cypress Street and Boy Scout Boulevard have dedicated visitor lots. Downtown Tampa buildings on Kennedy Boulevard use the loading-zone curb. Channelside area has valet at Marriott and Hilton properties.
Key corridors
TPA (5–10 min from Westshore, 15 min from Downtown), St. Petersburg via Howard Frankland Bridge (25–35 min), Clearwater Beach via Courtney Campbell (35–45 min).

Downtown Orlando / Lake Nona

Corporate use case
Convention executive travel, corporate office commutes from Winter Park, MCO airport transfers, visiting-executive pickups for medical and tech campuses at Lake Nona.
Loading zones and staging
Downtown Orlando office buildings use loading docks on Rosalind Avenue and Orange Avenue during peak morning hours. Lake Nona Town Center has a central drop-off circle.
Key corridors
MCO (15–25 min from Downtown, 10 min from Lake Nona), Winter Park via I-4 (15 min), Walt Disney World area (20–30 min).

Jacksonville Southbank / San Marco

Corporate use case
Corporate office travel to Southbank and Downtown, JAX airport transfers, courthouse appearances at the Duval County Courthouse and Middle District federal court.
Loading zones and staging
Southbank buildings off Prudential Drive have visitor parking loops. San Marco has street-side loading on San Marco Boulevard. The federal courthouse on North Hogan Street has a security-screened entrance with drop-off on Monroe Street.
Key corridors
JAX (20–25 min), Ponte Vedra / TPC Sawgrass (30–40 min), Amelia Island (40–50 min), St. Augustine via I-95 (50–60 min).

Miami Beach / South Beach

Corporate use case
Event-week executive travel during Art Basel and eMerge Americas, hotel pickups at The Setai and Faena for roadshow mornings, MIA and FLL airport transfers.
Loading zones and staging
Collins Avenue hotels use valet staging. The Setai has a dedicated car-service lane off 20th Street. Faena uses the Indian Creek Drive entrance for commercial vehicles.
Key corridors
Brickell via Julia Tuttle or MacArthur (15–25 min), MIA via 195/Julia Tuttle (20–30 min), FLL via I-95 (35–50 min).

Vehicle selection for corporate accounts

Three vehicle classes cover every corporate scenario. All run Wi-Fi, phone chargers, bottled water, and tinted rear glass. The backseat is a working surface, not a passenger seat.

Luxury Sedan

Luxury Sedan

Mercedes-Benz S-Class / BMW 7 Series

3 passengers
3 full-size bags
Executive Sedan

Executive Sedan

Mercedes-Benz E-Class / BMW 5 Series

4 passengers
3 full-size bags
Luxury SUV

Luxury SUV

Cadillac Escalade / Lincoln Navigator

6 passengers
6 full-size bags
Executive SUV

Executive SUV

Chevrolet Suburban / GMC Yukon XL

7 passengers
6 full-size bags
Limousine Sprinter

Limousine Sprinter

Mercedes-Benz Sprinter Limo Conversion

10 passengers
6 full-size bags
Jet Sprinter

Jet Sprinter

Mercedes-Benz Sprinter Jet Edition

8 passengers
8 full-size bags
Shuttle Sprinter

Shuttle Sprinter

Mercedes-Benz Sprinter Shuttle

14 passengers
14 full-size bags
Executive Sprinter

Executive Sprinter

Mercedes-Benz Sprinter Executive

14 passengers
10 full-size bags

How corporate billing and invoicing works

Billing runs on the calendar month. On the first business day of the following month, the account receives a single invoice covering every ride. Each line item carries: date, time, pickup address, drop-off address, passenger name (or anonymized passenger code for sensitive accounts), vehicle class, and cost-center or matter-number tag.

For law firms, the matter-number field maps directly to client billing. The invoice groups rides by matter number with a subtotal per matter. Firms using LEDES, Juris, or similar billing platforms can request the invoice data as a CSV export that maps to their import format. The CSV includes all fields from the invoice line plus ride ID and chauffeur code for internal audit.

Net-30 is the standard payment term. Net-15 and net-45 are available on request. Payment by ACH, wire transfer, or corporate check. Credit card auto-pay is available for smaller accounts. No individual credit-card charges on authorized rides — eliminating expense-report friction is one of the core operational advantages. For Palm Beach hedge funds and Brickell family offices where multiple executives ride on a single account, cost-center tagging allows per-fund or per-team expense allocation without splitting the invoice.

Anonymized passenger codes are available for sensitive accounts. Instead of a passenger name on the invoice, the ride shows a code the booker assigned at reservation. The chauffeur receives only the pickup address and a contact phone number. This is used by public companies ahead of earnings releases, by firms handling high-profile litigation, and by family offices with privacy requirements.

What is not included in the corporate account

  • Gratuity (discretionary; can be set as an auto-percentage if preferred)
  • Parking fees at destinations without validated corporate parking
  • Additional stops and wait time beyond the booked itinerary
  • Interstate moves beyond Florida (handled via affiliate network, priced separately)
  • Event-specific vehicle branding or signage (quoted per project)
  • Child seats (available on request for visiting-executive family transfers, but not standard on corporate vehicles)

What happens when the plan changes

Corporate travel is unpredictable. These are the realistic scenarios and exactly how dispatch handles each for account holders.

Last-minute courthouse appearance

A partner needs a sedan to the Wilkie D. Ferguson federal courthouse in 90 minutes. The account manager confirms within 15 minutes, dispatch assigns a chauffeur who knows the North Miami Avenue entrance and security-screening queue, and the vehicle arrives at the firm 10 minutes before departure.

Cancelled flight mid-roadshow

Your investor is on a Boca Raton to FLL leg and the evening flight cancels. The account manager rebooks the vehicle to hold the passenger, coordinates a hotel near FLL or reroutes to MIA for an alternate flight. The roadshow continues the next morning with the same chauffeur if drive distance allows.

Schedule change during Art Basel week

A meeting at the Faena moves from 3 PM to 11 AM, colliding with a Brickell pickup. The account manager shifts both rides, reassigns chauffeurs, and confirms updated times within 30 minutes. Priority dispatch means account bookings are not bumped by retail demand during Basel.

After-hours emergency

A managing director lands at MIA on a 10:30 PM LATAM flight from Sao Paulo and the original booking was dropped. The after-hours escalation line dispatches a replacement sedan to Terminal E within 30 minutes. The ride bills to the corporate account, not a personal card.

Anonymized booking for sensitive matter

The booker uses a code instead of the passenger name. The chauffeur receives only the pickup address (a Brickell office tower) and a mobile number. No passenger identity appears in the ride record, the dispatch log, or the invoice. Used for pre-announcement M&A activity and regulatory matters.

Multi-city week coordination

Monday in Brickell, Tuesday in Palm Beach, Wednesday Tampa Westshore, Thursday Downtown Orlando, Friday JAX. One booking request to the account manager. Dispatch assigns chauffeurs per city, coordinates vehicle handoffs, and produces a single itinerary confirmation. One invoice at month end.

How corporate pricing works

Corporate pricing is account-specific and quoted after the onboarding call. Rates are built from the retail base with volume-based discounts that begin at higher monthly ride counts and deepen for annual commitments. The onboarding call captures expected volume, travel patterns, and vehicle preferences so the quote reflects actual usage rather than a generic rate card.

Accounts with predictable daily commutes — a Coral Gables to Brickell standing ride, a Jupiter to Palm Beach standing ride — can choose a flat monthly retainer. Accounts with variable volume use per-ride pricing. Both structures include the dedicated account manager, single monthly invoice, priority dispatch, and NDA at no additional fee.

There is no surge pricing during peak event windows. A sedan from Brickell to MIA during Art Basel costs the same as the same ride in August. Priority dispatch guarantees vehicle availability during these windows, which is the operational advantage — not a price premium.

Book now using the form below or call +1-305-555-0100 to start the onboarding conversation.

Request a corporate account quote

Tell us about your company, expected ride volume, and the cities you operate in. The account manager will follow up within one business day to schedule the onboarding call.

Book Your Ride

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Contact details

Dispatcher confirmation follows each request. No card charged at quote.

Prefer to start by phone? Call +1-305-555-0100 — the corporate team is available during business hours, with after-hours escalation for active accounts.

Florida corporate car service FAQ

Answers to the most common questions about setting up and running a corporate ground transportation account in Florida.

How do I set up a corporate car service account in Florida?

Call +1-305-555-0100 or submit a quote selecting Corporate Travel. An onboarding call captures the executives to be served, authorized bookers, billing structure (single invoice, per-department split, or per-matter for law firms), cost-center codes, preferred vehicle classes, and any recurring standing rides. Setup typically completes within one business day, and the account manager sends portal credentials, a direct email, and a phone number. First rides can run the same day onboarding completes — common for Brickell firms that need a sedan to MIA that afternoon.

Is there a minimum ride volume for corporate account pricing?

No hard minimum. A solo practitioner in Coral Gables with six rides per month qualifies for the same account structure — dedicated manager, single invoice, priority dispatch — as a fifty-person firm. Volume-based discounts begin at higher monthly ride counts and deepen for annual commitments, but even low-volume accounts benefit operationally. A Palm Beach hedge fund manager with four rides a month still wants one invoice and a single point of contact.

How does matter-number billing work for law firms?

Each ride carries a matter-number field that the authorized booker provides at the time of booking. The monthly invoice groups line items by matter number with a subtotal per matter, which firms forward directly into client billing. For firms using LEDES or Juris, the invoice data exports as CSV and can be restructured to match your billing platform. This is heavily used by Miami firms handling Southern District litigation and Broward County depositions where transportation costs pass through to the client.

Can executive assistants book rides for multiple partners at a Brickell firm?

Yes. Accounts support unlimited authorized bookers with scoped permissions. A legal assistant at a Brickell firm can be scoped to book only for two specific partners, while an office manager books for anyone. All bookers use the same channels — portal, email, phone, or text to the account manager — and all rides roll up to one monthly invoice with cost-center or matter-number tags.

Can I book a same-day corporate ride for a last-minute courthouse appearance?

Yes. Same-day requests from corporate accounts are confirmed within 30 minutes during business hours. For a last-minute appearance at the Miami-Dade County Courthouse on Flagler Street, the Broward County Courthouse in Fort Lauderdale, or a federal hearing at the Wilkie D. Ferguson courthouse, calling the account manager directly is the fastest path to a confirmed vehicle. Dispatch builds courthouse-specific buffer time into the route.

Do you coordinate investor roadshows across multiple Florida cities?

Yes. A single request covers a Monday in Brickell (morning meetings, afternoon at a family office on Brickell Avenue), Tuesday in Palm Beach (Worth Avenue fund office, lunch at The Breakers), Wednesday Boca Raton to Fort Lauderdale (Mizner Park meetings, evening departure from FLL). One account manager, one invoice, consistent vehicle class. Multi-day roadshows spanning Miami, Tampa, and Orlando use a single chauffeur where drive distances allow and a coordinated handoff between cities when they do not.

Can rides be booked with anonymized passenger codes for sensitive matters?

Yes. Passenger names can be replaced with codes on invoices and in ride records. The booker provides the code at reservation, and the chauffeur receives only the pickup address and a contact phone number. This is used by public companies ahead of earnings releases, by firms handling sensitive litigation in the Southern District of Florida, and by family offices with privacy requirements. The chauffeur NDA is reinforced by access controls on the ride database.

What is the cancellation policy on corporate account rides?

Free cancellation more than 24 hours before pickup. Within 24 hours, the ride is billed at 50%. No-shows are billed at 100%. For accounts with frequent schedule changes — common during Art Basel week or eMerge Americas — the account manager can shift rides rather than cancel, which avoids the 24-hour fee in most cases. The policy is waived for flight cancellations, weather-related airport closures, and emergencies.

Do corporate vehicles have Wi-Fi for working during the ride?

Every sedan and SUV assigned to corporate accounts runs mobile Wi-Fi, USB-C and Lightning chargers, and bottled water. The backseat is a working surface: a 20-minute Coral Gables-to-Brickell commute is enough for a conference call, and a two-hour Miami-to-Palm-Beach investor loop provides a full working session. Tinted rear glass and climate preset on request.

How do chauffeurs handle building loading zones at Brickell office towers?

Chauffeurs assigned to corporate accounts learn the specific buildings they serve. Most Brickell towers — 1450 Brickell, Brickell World Plaza, 701 Brickell — use valet-only or controlled-access entrances. Las Olas buildings have street-side loading on SE 1st Avenue. Downtown Orlando offices use loading docks during peak hours. Tampa Westshore towers have dedicated visitor lots off Cypress Street. The chauffeur arrives five minutes early and texts on arrival so the passenger walks directly to the vehicle.

Can one account cover rides in Miami, Tampa, Orlando, and Jacksonville?

Yes. A single corporate account covers every city in the service area: Miami, Miami Beach, Fort Lauderdale, West Palm Beach, Boca Raton, Coral Gables, Orlando, Tampa, Jacksonville, Naples, Key West, and Hollywood. A Monday morning in Brickell, Tuesday in Tampa Westshore, Wednesday in Downtown Orlando, and Thursday in Jacksonville Southbank all roll up to one invoice with one account manager coordinating the entire week.

Is there an after-hours line for travel-day emergencies?

Yes. Corporate accounts have an after-hours escalation number staffed outside standard business hours. If a partner landing at MIA on a 10 PM LATAM flight from Bogota needs a vehicle and the original booking fell through, the escalation line dispatches a replacement. The same line handles 5 AM departure pickups from Jupiter, Davis Islands, or Winter Park that need last-minute changes.

What payment methods are accepted for monthly corporate invoices?

ACH, wire transfer, and corporate check are the standard payment methods. Net-30 is the default; net-15 and net-45 are available on request. Credit card auto-pay is available for smaller accounts. No individual credit-card charges on authorized rides — all rides consolidate to the single monthly invoice, which eliminates expense-report friction for executives commuting from Coral Gables or traveling between Brickell and Palm Beach.

What does the NDA on chauffeurs actually cover?

The NDA covers the identity of the passenger, the pickup and drop-off addresses, all conversation overheard in the vehicle, and any documents or screens visible during the ride. It applies to every ride on the account, not per-trip. This is relevant for hedge funds in Palm Beach discussing portfolio positions, law firms handling pre-announcement M&A work, and public companies coordinating earnings-related travel. Ride records are stored in an access-controlled database and can be retained or purged on the client schedule.

How is on-time performance tracked and reported?

Dispatch logs pickup time, scheduled time, and arrival time for every ride. On-time performance is calculated per account and reviewed monthly with the account manager. Quarterly account reviews include on-time metrics, ride volume, cost-center breakdowns, and any operational notes. For accounts with standing daily pickups — a Brickell partner from Coral Gables at 7:15 AM, a Tampa executive from Davis Islands at 7:00 AM — on-time tracking is especially visible.

Can corporate accounts use the Sprinter for group executive travel?

Yes. The Mercedes-Benz Sprinter Executive seats up to 12 passengers and is used for board retreats at Amelia Island, team outings to The Breakers, and multi-person airport transfers when a visiting delegation lands at MIA or TPA. The Sprinter runs the same Wi-Fi, charging, and bottled water as sedan and SUV assignments. Corporate Sprinter bookings are dispatched from the same account with the same billing structure.

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