Palm Beach International Airport Car Service (PBI)

PBI terminal and pickup guide

Palm Beach International has a single terminal with three concourses. All passengers collect bags in the shared baggage claim on the ground level.

When PBI gets busy

Palm Beach International has strong seasonal patterns driven by the snowbird calendar, equestrian and polo events, and PGA golf tournaments.

What every PBI transfer includes

Frequently asked questions about PBI car service

Where does the chauffeur meet me at Palm Beach International Airport?

PBI has a single terminal with concourses A, B, and C. The chauffeur meets you inside baggage claim at the carousel assigned to your flight with a printed or digital name board. After collecting bags, exit through the automatic doors to the ground transportation curb where the vehicle is staged in the commercial lane. You receive the chauffeur name, phone number, and license plate by SMS at wheels-down.

How long is the transfer from PBI to Palm Beach Island?

PBI to Palm Beach Island via the Flagler Memorial Bridge or Royal Park Bridge is 10 to 15 minutes under normal conditions. The route runs east on Belvedere Road or Southern Boulevard to one of the three bridges connecting West Palm Beach to the island. Gated estate drop-offs on the island may require the chauffeur to check in with private security at the entry gate — note the estate address and any guest code at booking.

Do you transfer from PBI to The Breakers?

Yes. PBI to The Breakers is a 10- to 15-minute transfer via Belvedere Road east to the Flagler Memorial Bridge, then north on County Road to the resort porte-cochère. The Breakers valet coordinates with arriving vehicles — the chauffeur pulls directly into the arrival lane. Return pickups are staged at the same porte-cochère.

What is the drive time from PBI to Wellington during polo season?

PBI to the International Polo Club Wellington or the Winter Equestrian Festival grounds is 20 to 30 minutes via Southern Boulevard west to Forest Hill Boulevard. During peak equestrian season (January through April), Sunday match traffic on Pierson Road can add 10 to 15 minutes. Chauffeurs know the VIP and sponsor drop-off lanes at both the polo club and the equestrian show grounds.

How does flight tracking work for PBI arrivals?

Every PBI reservation is linked to the airline live-arrival feed. If your flight from New York, Boston, or Atlanta is delayed, dispatch holds the chauffeur at the cell phone waiting lot on Perimeter Road west of the terminal and repositions to the curb when wheels-down is confirmed. No rebooking fee, no phone call needed. If the flight cancels, email dispatch with the new flight number.

How much complimentary wait time is included at PBI?

Thirty minutes for domestic arrivals and sixty minutes for international arrivals, both measured from wheels-down. Most PBI flights are domestic — the 30-minute window covers taxi, deplaning, and carousel wait in the compact single-terminal layout. Time beyond the grace period is billed in 15-minute increments at the vehicle hourly rate.

Do you serve the snowbird season peak at PBI?

Yes. December through April is PBI peak season, when seasonal residents return from the Northeast. Arrival volume roughly doubles compared to off-season. During this window, book sedan and SUV transfers 48 to 72 hours ahead to guarantee your preferred vehicle class. Sprinter vans for groups should be booked three to five days ahead. The I-95 corridor south to Boca Raton and Fort Lauderdale also runs heavier during snowbird months.

Can I book a PBI transfer to Boca Raton?

Yes. PBI to Boca Raton is 30 to 40 minutes via I-95 South. Common drop-offs include the Boca Raton Resort and Club on East Camino Real, Town Center at Boca Raton, and Florida Atlantic University. For Boca-bound passengers, PBI is often more convenient than Fort Lauderdale-Hollywood International (FLL), which is a similar distance from the south.

What vehicles are available for PBI airport transfers?

Five vehicle classes: Luxury Sedan (Mercedes-Benz S-Class or BMW 7 Series, 3 passengers), Executive Sedan (Mercedes-Benz E-Class or BMW 5 Series, 4 passengers), Luxury SUV (Cadillac Escalade or Lincoln Navigator, 6 passengers), Executive SUV (Chevrolet Suburban or GMC Yukon XL, 6 passengers), and Mercedes-Benz Sprinter Executive (12 passengers). Sedan is standard for Palm Beach Island arrivals; SUV is default for Wellington and Jupiter families with luggage.

Is the PBI transfer price truly fixed?

Yes. The quoted price includes the fare, fuel, all tolls on I-95 and local expressways, airport access fees, and the chauffeur. Snowbird-season I-95 congestion or construction on Southern Boulevard does not change your fare. The only post-booking changes are passenger-initiated: adding stops, upgrading the vehicle class, or extending wait time beyond the grace period.

What is the cancellation policy for PBI transfers?

Cancellations more than 24 hours before pickup are refunded in full. Within 24 hours, 50 percent is charged. No-shows are billed at 100 percent. Mandatory airport closures due to hurricanes waive the cancellation window. Flight cancellations with rebooking move the reservation at no penalty.

Can I combine a PBI pickup with an hourly charter?

Yes. A common arrangement is PBI arrival followed by a two-hour block for meetings on Palm Beach Island or in Downtown West Palm Beach, then drop-off at a Jupiter hotel. The quote combines the airport transfer base with the hourly charter block. See the hourly charter service page for minimums and hourly rates.

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